NEWSニュース
About Solpro plus White Supplement
[Solpro Plus White Supplement] Apology and Notice Regarding Manufacturer’s Voluntary Recall
Thank you for your continued patronage of Resonus.
We would like to inform you that Kaigen Pharma Co., Ltd., the manufacturer of the supplement “Solpro Plus White” sold at our clinic and store, has announced a voluntary recall of certain lots.
We sincerely apologize for any concern and inconvenience this may cause our customers.
For details about the affected lots and recall procedures, please refer to the Kaigen Pharma official website.
○ Kaigen Pharma Official News Release
https://www.kaigen-pharma.co.jp/sys/wp-content/uploads/2025/09/cbf2ce8dee3f29d7b57dc90b7d35177f.pdf
——————————
For inquiries regarding returns, exchanges, and refunds, please contact Kaigen Pharma Co., Ltd.’s dedicated service center directly.
○ Solpro Recall Service Center
TEL: 0120-778-016
Hours: 9:00-17:00 (excluding weekends and holidays)
*Special service available on Saturday, October 4 and Sunday, October 5, 2025
——————————
We will continue to strengthen our quality control measures to ensure your peace of mind,
and we appreciate your continued support.